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Privacy Policy

Last updated on January 28, 2025

This privacy statement applies to the website and services of Aparthotel Acacia. We attach great importance to the privacy of our customers and website visitors. For this reason, we will only process your data in a manner that complies with the General Data Protection Regulation (GDPR).

Personal data we collect

We collect data to operate efficiently and provide you with the best possible experience with our products and services. You provide some of this information (optional) directly to us when you contact us through our contact form.

Data we collect through the website:

Personal data:

  • First name
  • Name
  • E-mail
  • Phone number

What do we use this personal data for?

The personal information you provide us may be used to manage our relationship with you or to enter into a contract. We do not use your personal information for marketing, promotional materials, notifications, or newsletters. You may request that we stop sending you communications, emails, or other correspondence at any time. You can do so without giving a reason and free of charge by contacting the office by email or phone.

How long do we retain your personal data?

We do not retain your personal data for longer than is strictly necessary to achieve the purposes set out in this privacy statement.

Transfer of data to third parties

Your data will not be passed on to third parties.

Controllers and processors

Controllers and processors

Your data may be processed by all employees of our office in the performance of their duties. The responsibility for processing data rests with the company's statutorily appointed managers.

Security of your personal data

We make every effort to protect the security and confidentiality of your personal data. We use appropriate technical and organizational measures to ensure that processing complies with the requirements of national and European law. Photos are stored in a secure digital folder at the request of the client, funeral director, police services, or family.

Your rights

Right of access and inspection

You have the right to access your personal data, as well as our use of it, free of charge at any time. You can do so using the information at the bottom of this page.

Right to rectification, erasure and restriction

You always have the right to request us to correct, supplement, or delete your personal data. You acknowledge that if you refuse to provide your personal data or request its deletion, certain services and products may not be available. You may also request that the processing of your personal data be restricted. You can do this using the information at the bottom of this page.

Right to object

You also have the right to object to the processing of your personal data for serious and legitimate reasons. Furthermore, you always have the right to object to the use of your personal data for direct marketing purposes; in such a case, you do not need to provide reasons. You can do so using the information at the bottom of this page.

Right to data portability

You have the right to obtain your Personal Data processed by Us in a structured, commonly used, and machine-readable format and/or to transfer it to other controllers. You can do this using the information at the bottom of this page.

Right to withdraw consent

If processing is based on your prior consent, you have the right to withdraw that consent. You can do so using the information at the bottom of this page.

Right to lodge a complaint

You have the right to lodge a complaint with the Belgian Privacy Commission:
Commission for the Protection of Privacy,
Drukpersstraat 35, 1000 Brussels
Tel +32 (0)2 274 48 00
Fax +32 (0)2 274 48 35
email: commission@privacycommission.be

Google Analytics

This website also places a cookie from the American company Google, as part of its Analytics service. We use this service to track data and generate reports on how visitors use the website. The information Google collects is anonymized as much as possible. Your IP address is explicitly not shared. The information is transferred to and stored by Google on servers in the United States. Google may provide this information to third parties if legally required to do so, or if third parties process the information on Google's behalf. We have no control over this.

Changes

This privacy statement is tailored to the use and features of this website and our services. We reserve the right to modify or update this privacy statement at any time. When we publish changes to this statement, we will change the date of its last update. In the event of significant changes, we will announce them on our homepage. Nevertheless, we recommend that you review our privacy statement periodically.

Questions and feedback

If you have any questions about this privacy statement, please contact us using the details below:
Our address: Gentsesteenweg 30, 9900 Eeklo, Belgium
Our telephone number: +32 9 378 09 50
Email: info@aparthotelacacia.be

EN